Council letter
Got a council letter about your pool?
Don't panic. If council has asked you to show your pool barrier complies, we inspect, tell you exactly what needs fixing, and help you get it ticked off in a smooth, quick process.
What to do
- Note the deadline on the letter, then call Garry on 0417 277 164.
- We inspect and give you a clear written list of anything that doesn't comply, with practical fixes.
- Once the work is done, a re-inspection and your certificate.
Why it matters
Councils run pool barrier inspection programs and can direct owners to make a barrier comply. Acting early is the cheapest way through.
Councils prefer to educate first, but they do enforce. In January 2026 Georges River Council said it had successfully prosecuted several cases in the Local Court, resulting in fines and criminal records for non-compliant pool owners. If you have a council letter, call us early.
More in failed inspection: what happens next and re-inspections.
Reviews
From people who had a council letter
From Google reviewsRead all 419 on Google
I found Garry when I was sent a letter from the council regarding my pool. From day one he explained everything so clearly and was so easy to communicate via email, text and calls. He provided options and suggestions. Not sure what we would have done without his services. Thank you so much for you advice and time. Highly recommend!
Garry replied
Thanks David. Glad to help. Thanks for the kind review. It is very much appreciated
Highly recommend services. Garry was very professional and helped us resolve our pool compliance certifications for council in a very smooth quick process, we appreciated his support and time in getting the job done and ticked off our list to do.
Garry replied
Thanks for the great review Charmaine, it is very much appreciated
Garry very generously helped my mum find a solution to get the compliance certificate after a lot of back and forth with council
Garry replied
Thanks for taking the time to do a great review, it is much appreciated
Areas
Sydney Metro and Greater Sydney
About 100 km around our Padstow office. Further out? Call us. See the coverage map
Guides
Related guides
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NSW pool barrier rules
NSW pool fence rules in plain English: heights, gaps, gates, the non-climbable zone, which standard applies, and what changes when you renovate.
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Your obligations as a pool owner in NSW
What every NSW pool or spa owner must do: register the pool, keep the barrier compliant, display a CPR sign, and the certificates needed to sell or lease.
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Failed pool inspection? What happens next
Your pool didn't pass. What a notice of non-compliance means, how long you have to fix it, the re-inspection, and what it means if you're selling.
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Why you need a pool certificate, and when
When NSW law needs a pool compliance certificate: selling, leasing and council letters. What counts as a pool, how long it lasts and who issues it.
Need a pool certificate?
Call Garry for a quote and the next available inspection. Same-day service whenever possible.
Garry Scott, licensed E1 certifier, BPB2932